Validated(via Paypal) -We have
received your debit or credit card information thru Paypal payment
gateway.
Failed -Your debit or
credit card has come back as DECLINED and
you have not been charged.
Awaiting Your Payment
-You have placed the order but haven't paid yet, or we
haven't received the funds yet. Either way we are waiting on some money
so we can process the order.But what happens if you made a 'test' order
and don't actually want to follow through with the purchase?If you
didn't pay for an order, and don't want to continue with it, you don't
need to take any action. It will remain on your account for your
reference.If you don't want to see the order any more, click "delete" to
hide the order.
Paid -We got your
payment and your order will begin processing
soon.
On Hold -There is a problem
with your order and we are waiting for a response from you. Please
contact us to correct the situation.
Warehouse
Queue -Your order is waiting for stock to be allocated to
you from our warehouse shelves. At normal (non peak) times, your order
will be waiting in this queue no longer than ten (10) working days. The
majority of orders have stock allocated longer than seven (7) working
days
Processing Your Order -Once
your order is in the 'processing stage everything is really underway.
During the processing stage we will put together the paperwork for
shipping and customs, check the items one last time and generally make
sure that things are correct and complete.Orders don't normally stay in
this status for long and we only have to contact you very rarely about
issues.
Dispatched -Everything is
OK with your billing address and your shipping address, the payment is
fine and we have taken out the item from our warehouse and checked it
one last time before delivery. Now we are just putting the packaging
together and arranging a courier to come and pick it up so we can send
it to you.
Good Shipped -Hurray!
Your order has been picked up by the courier or freight company and is
speeding its way to you! Check the tracking detail in your account to
follow your order from here.
Delivered
Successfully - Hurray! Your order has been collected and
signed for by either yourself or the
customer.
Pending Approval -All
orders are hand-checked by our Billing Team to ensure payments are
valid. Your order will only stay in this status a short
time.
Back Order -The allotted
shipping time has passed and one or more of the items in your order are
currently not available. Back Order items will be shipped as soon as we
are able to.(Please note: If your item is in back order you have 3
options to choose from, you may either wait for the item(s) to come in,
you may request a substitution of equal value, or you may request a
refund for that item.)
Pending Refund
-Your order was cancelled, probably at your request, and
it's awaiting a refund within 5 working
days..
Refunded -Your order was
refunded for any reason. Click "View" to see detailed
comments.
Cancelled -Your order
has been cancelled. If you have been charged anything your money has
been, or will be refunded
Expired
-Your order is inactive; it was not paid for, or your
payment was transferred to another order. Once you have successfully
canceled your order this status will appear in your
account.
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