You may track your package online by following this link at our site: Order Status
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You can reach us with questions in 3 ways:
1. Telefax: +6332-2617949 (int'l) or 032-2617949 (local)
2. Email: support@california-electronics.com
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California Electronics Terms and Conditions - Warranty and Returns
California Electronics guarantees all products bought from us with a 6 or 12-month warranty against defects in quality.
Introduction
This article is about the warranty on products you buy from california-electron...
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Unfortunately, at this time we are unable to change your existing email address. If you have a new email address you will need to set-up a new account (upon doing this, your new account will not have any prior order information).
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We promise to process your return within 5 business days of arrival back into our warehouse. Your credit should then appear on your next statement.
Please note:
At times, returns are received without the proper documentation (No RMA #, Damaged items, No identifying information). In those ...
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We do send out an automated email once the return has processed in the returns department and then another once it has processed in accounting dept. We suggest waiting 5 business days before you contact us about a return. Credits can take up to (2) credit card billing cycles to appear on your statem...
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We offer 24/7 ordering at www.california-electronics.com. To place your order via the phone or for product related questions or customer service please call us at +6332-2617949 (int'l) or 032-2617949 (local) during these hours:
Mon-Fri: 8:30am - 5:30pm and Saturday 8:30am - 12noon, ...
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Step by Step Ordering guide :
Step 1. Choose your desired items. If you can't see what you are looking for, use the SEARCH window, just type in the desired item or product category . Click here to view all categories.
Step 2 Click the picture or Details...
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I. Shipping Schedule
3 to 5 Days Shipping (If Cebu or Manila Supplier) and 7 to 21 Days (If International Supplier)
Orders for in-stock items placed by 5:00pm (PHT) will ship the 8 to 10 business days if Manila Supplier and 15 to 21 business days if International Supplier....
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